Aimed at cafe owners who wish to increase efficiency and maximise returns, and baristas who wish to further their career in the hospitality industry. This course is taught by our head Cafe Manager, who not only supports our Cafe clients but also manages three busy outlets, each with different requirements and staff. The material included in this course has been proven to work in multiple scenarios.
- Different leadership styles and which is best suited to you
- How to effectively manage your team
- How to address conflict resolution
- How to best manage your time
- How to implement procedures to increase efficiency within the business
- The importance of writing an efficient roster and staff workflow
- The importance of ordering and stock control
- Effective equipment maintenance
- Tracking wages and expenses
Includes templates for rosters, weekly procedure sheets, that you can adapt and use within your own business.